At Rampline, we are committed to processing personal information from our customers in a manner that complies with our legal obligations while being transparent about what we do with your personal information. We, like you, value the protection of your personal data and are dedicated to safeguarding your privacy.
We will act as the “data controller” for the personal information you share with us or that we collect from you.
WHAT ARE PERSONAL DATA?
Personal data refers to information concerning an identified or identifiable individual. This document pertains to information we collect about you.
- We will never sell your information to third parties.
- We use data to provide excellent customer service, including tailoring the information we share with you to ensure it is relevant, useful, and timely.
Personal Data We Collect
We may collect personal data you choose to provide to us when you fill out our online contact forms or when you contact us through other means. This may include, for example:
- Email address
- Company name
- Phone number
- Postal address
- Project name
- IP address
How We Use Your Personal Data
We use your personal data for the following purposes:
- To identify you and communicate with you
- To maintain internal records
- To develop products and services
- To respond to inquiries, answer questions, or address complaints from you
- To conduct market research and assess marketing strategies and campaigns
- If you are already a customer or have another type of contact with us, to update information about our interaction with you in our customer relationship management system
- To deliver products and services to you
- To market our own products and services to you through channels such as newsletters and event invitations
We aim to provide you with information about Rampline’s products and services, as well as other information we believe you may find interesting. We will not disclose your personal data to external organizations. If, at any time, you do not wish for your information to be used for marketing purposes, you can contact Rampline, and we will remove you from our lists. If you have received promotional emails from Rampline and no longer wish to receive them, you will have the option to opt out of future emails.
How Long We Retain Your Personal Data
We will retain your personal data only as long as necessary to fulfill the purposes for which the data was collected and to comply with any legal obligations requiring us to retain the data for a specific period. For example, we may retain data to fulfill warranty terms and similar obligations. When we no longer require the data for these purposes, we will ensure its secure deletion.
Rampline is committed to securing your information. To prevent unauthorized access or disclosure, we have established suitable physical, electronic, and managerial procedures, where relevant, to protect the information we collect.
You have the right to be informed that we hold personal data about you, the right to access this personal data, the right to correct any errors in it, the right to be forgotten (sometimes referred to as the “right to erasure”), the right to restrict how we process your data, the right to data portability, and the right to object to how we process your data. You can enforce these rights at any time. Please note that these rights are not absolute and may be subject to certain exceptions and/or limitations.
WHAT ARE COOKIES?
Cookies are small text files that our web server stores on your computer or mobile device. Each cookie is unique to your web browser and contains anonymous information such as a unique identifier, the website’s domain name, and some numbers.
What Types of Cookies Do We Use?
Necessary cookies enable us to provide the best possible service when you visit our website and use its features.
Analytical cookies collect anonymous data about how our website is used and help us keep the content relevant and the site as user-friendly as possible. These cookies do not contain personal information such as names or email addresses.
How to Delete Cookies?
If you wish to remove or prevent cookies from being used on our website, you can do so through your web browser’s settings.